General conditions

Powerevent applies both the Consumer Purchase Act and the Distance Contracts Act. To execute an order, the customer must be of legal age, 18, or have the consent of the plaintiff. By customer is meant a natural person.

Order

Ordering the products is done via this website. Incoming orders are answered with a written order confirmation via email. Ordering is binding on Powerevent’s side only after order confirmation has been received by the customer.

Ravellisport.se reserves the right to refuse customer purchases. All orders are considered binding. If you have made an order by mistake, you must contact us immediately.

If an item with a stock status “In stock” is not in stock, we will contact you and make a note of it. When we receive the remaining quoted item, we will send it to you. If you do not want the remaining quoted item, you can always contact our customer service and cancel or choose another similar item.

Prices

All prices are stated including Swedish VAT, currently 25% and quoted in Swedish kronor. Powerevent reserves itself for VAT increases and other price changes that we cannot control. Fee for shipping and possible postage or invoice fees apply.

Payment

There are currently 2 ways to pay for their products. Nets Card payment, alternatively invoice. We accept Visa and Mastercard. The card payment is made via an encrypted connection to the Nets payment exchange directly upon purchase. The goods are sent when everything is ready to the specified address.

Delivery time

Delivery times for goods that are listed as order goods are normally around two weeks. Deviations can of course occur, but in such cases we contact the customer.

Powerevent cannot be held responsible for the sold out / expired product.

Delivery delay

If delivery delays arise for any reason, we will contact you. Of course, we will do everything we can to deliver your order as quickly as possible or find an equivalent product after consulting with you as a customer. However, you as a customer have the right to cancel purchases in the event of extensive delivery delays.

There may be situations that make it impossible for us to fulfill an order, for example if our suppliers cannot fulfill their commitments to us. Powerevent reserves the right to indemnify from compensation to the customer in such situations or in case of delivery delay.

Important! In rare cases, the mail neglects letters and parcels. We do not replace these.

Shipping

SEK 70 in freight within Europe with PostNord.

Warranty

We want all our customers to be 100% satisfied with their purchase. If you have problems with a product, contact us. Normally, the customer is responsible for shipping costs to a service workshop. The receipt for paid goods is valid as a guarantee part. Therefore always save the receipt during the warranty period!

Open Buy / Cancel

Powerevent applies the Distance Contracts Act. This means that you as a customer have the right to a 14-day return, without any special reason. The item must be returned in unchanged condition and in the original packaging.

Powerevent reserves the right to charge a customer if something is missing, such as instructions for use. The customer is responsible for return costs. Returns sent against postage are not triggered. Please contact us before returning the product. As soon as we have received the goods, your money will be refunded.

It is important to keep in mind that printed products are not covered by open purchase or the right of withdrawal.

Complaint

Powerevent applies the Consumer Purchasing Act to complaints. Thus, we undertake to replace incorrect or broken products at no extra cost. Remember not to release packages with visible errors that may have affected the condition of the item you ordered. If so, make a complaint to Posten directly at the delivery point and ask them to return the package to Powerevent and write the reason for the return on the package. Then email to info@powerevent.se to inform about the complaint.

Unresolved packages

Packages that are not picked up no later than two weeks after delivery notification are charged with shipping cost, return shipping and handling costs with a total of SEK 295 including VAT. In the case of bulky mail, an extra charge is also charged according to the applicable freight table.

Security

We will under no circumstances disclose any personal information without the consent of the person in question. The same goes for email addresses.

Reservation

Powerevent reserves itself against errors in content and price list on the website.

Cookies

According to the Electronic Communications Act, which came into force on July 25, 2003, anyone who visits a website must be notified if cookies are used. When you visit this site, cookies are stored on your computer. These cookies are so-called. session cookies and is used to keep track of your login (if you are logged in) and your shopping cart when you shop. Session cookies are not stored on your computer for a long time, but disappear when you close your browser. If you do not accept the use of cookies, you can set your browser to have it automatically blocked.